It is not uncommon for an online casino or sportsbook provider to update its gaming software. Apps and online platforms need to be changed from time to time to feature new technology. Updates allow companies to remain relevant and offer new and exciting options for players. BetMGM was the most recent company to upgrade its gaming software, but the change did not go over as well as the brand would have hoped.
BetMGM alerted New Jersey casino players and sports bettors one day before the scheduled shutdown. Players were unhappy about it as they missed out on placing bets on the 2023 US Open Tennis Championships and other events. Players were also unhappy that it took quite some time to access slots and table games.